RETURNS AND CANCELLATIONS
Custom or special orders, including Slatwall panels, can not be returned or cancelled once production has begun.
Returns will not be accepted
without an approved returned merchandise authorization number (RMA).
Contact customer service by email ([email protected]) or phone
(866-463-3668) to obtain an RMA number for your return. Fixture Depot is under no obligation to accept merchandise returned without prior
authorization. When we elect to accept a return of goods, those returns
must be received within 30 days from the time of delivery and must be in
original condition including packaging.
Returns are subject
to a restocking fee as well as the original shipping charges.
Customer is also responsible for the shipping cost to return the items.
Refused shipments are subject to a restocking fee.
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